Privacy Policy

What This Page Does

track.tracklogy.com is a public shipment tracking interface. Visitors enter a tracking number or arrive via a link containing a tracking number. The tracking number is sent to the TrackLogy API to retrieve status information from the relevant carrier.

Data We Collect

• Tracking numbers: The tracking number you enter is used solely to retrieve shipment status from the carrier. We do not store tracking lookups from this public page.
• Usage data: We use Google Tag Manager and standard web analytics to understand how visitors use this page (page views, referrers, device type). No personally identifiable information is collected through analytics.
• No account required: This page does not require you to create an account or log in. No registration information is collected.

Data We Do Not Collect

• We do not store tracking numbers entered on this public page.
• We do not sell or share tracking data with third parties.
• We do not use tracking numbers to build profiles or target advertising.
• We do not use cookies for tracking or advertising purposes.

Cookies

This page uses Google Tag Manager which may set cookies for analytics purposes. These are first-party analytics cookies and are used only to understand aggregate usage patterns. For full cookie information, see the TrackLogy Cookie Policy.

Third-Party Services

Tracking data is retrieved from the TrackLogy API (api.tracklogy.com), which in turn queries carrier data sources. The carrier's own privacy policy governs how carrier tracking data is handled. For TrackLogy's full list of data processors, see the Subprocessors page.

Your Rights

You have the right to request access to, correction of, or deletion of any personal data TrackLogy holds about you. For merchant accounts, these rights are covered in the full privacy policy. For visitors to this tracking page, since we do not store personal data from public tracking lookups, there is typically no stored data to access or delete.

For any privacy questions or requests, contact us at [email protected].